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The Netiquette IQ Quick
Reference
1.
Are you sending email message to the
correct person? Be careful with similar
names, initials and old email addresses.
2.
Do you have an attachment to send? Does it have a proper, unique
name/description?
3.
Have you tested the attachment to verify it
is the correct one?
4.
Are all cc:
addresses appropriate? Is anyone
inadvertently excluded? Or Included?
5.
Is your subject field accurate in terms of
the email content? If your email is part
of a thread, have you deleted unnecessary segments? Typically only the last two threads should be
included.
6.
If the email is part of an extended
exchange of email messages, revise the subject field to reflect the most
current message.
7.
Do you have a proper salutation? Is the person’s name spelled correctly? Remember, mistakes in this area are rarely
forgiven.
8.
Is your page layout crisp and readable?
9.
Have you used a san serif font?
10.
Make sure you read the email keeping in
mind complete sentences and tone. If it is a particularly important message,
take the time to read it aloud and edit appropriately.
11.
Does your signature have all needed contact
information and links?
12.
Have you verified all links and confirmed
they work?
13.
Is your closing signature in keeping with
your level of familiarity?
14.
Is your signature block complete and
without frills?
15.
Have you run spell and grammar checkers?
16.
Is your email being sent in anger as a
complaint or a criticism? If so, have
you waited a reasonable amount of time?
Is it still appropriate to send?
17.
Do you want to mark your email as a
priority? Is this necessary?
18.
Have you asked for a confirmation? Is one deemed necessary?
19.
If forwarding an email, do you have consent
to do so?
20.
Last question – Is my email truly
necessary?
21.
Are you sending this email in anger or
frustration?
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In addition to this blog, I have authored the premiere book on Netiquette, "Netiquette IQ - A Comprehensive Guide to Improve, Enhance and Add Power to Your Email". You can view my profile, reviews of the book and content excerpts at:
www.amazon.com/author/paulbabicki
If you would like to listen to experts in all aspects of Netiquette and communication, try my radio show on BlogtalkRadio and an online newsletter via paper.li.I have established Netiquette discussion groups with Linkedin and Yahoo. I am also a member of the International Business Etiquette and Protocol Group and Minding Manners among others. I regularly consult for the Gerson Lehrman Group, a worldwide network of subject matter experts and I have been contributing to the blogs Everything Email and emailmonday . My work has appeared in numerous publications and I have presented to groups such as The Breakfast Club of NJ Rider University and PSG of Mercer County New Jersey.
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In addition to this blog, I have authored the premiere book on Netiquette, "Netiquette IQ - A Comprehensive Guide to Improve, Enhance and Add Power to Your Email". You can view my profile, reviews of the book and content excerpts at:
www.amazon.com/author/paulbabicki
If you would like to listen to experts in all aspects of Netiquette and communication, try my radio show on BlogtalkRadio and an online newsletter via paper.li.I have established Netiquette discussion groups with Linkedin and Yahoo. I am also a member of the International Business Etiquette and Protocol Group and Minding Manners among others. I regularly consult for the Gerson Lehrman Group, a worldwide network of subject matter experts and I have been contributing to the blogs Everything Email and emailmonday . My work has appeared in numerous publications and I have presented to groups such as The Breakfast Club of NJ Rider University and PSG of Mercer County New Jersey.
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