Saturday, April 4, 2015

Netiquette Core Principles For Creating Great Content Via Netiquette IQ


 
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Today's blog is an excerpt from my new book noted below. We all know that good Netiquette is import and these are key benefits any user will derive from practicing good Netiquette is all of their communications. Use it well! 
 
Creating good content is the key to creating effective emails. Doing so will:

1.   Capture a recipient’s attention more readily
2.   Create more possibilities
3.   Extend the attention span of your reader
4.   Encourage the recipient to immediately open your résumé or CV attachment
5.   Provide a positive first impression
6.   Instill a lasting impression
7.   Provide a positive last impression
8.   Create a positive image of who you are
9.   Leave the recipient feeling “refreshed”
10.        Raise the priority given to you in future correspondence
11.        Eliminate demographic disadvantages
12.        Decrease wasted time and energy
13.        Increase your self-confidence
14.        Quickly build trust
15.        Decrease the time needed to compose or edit email
16.        Greatly reduce mistakes—large and small
17.        Eliminate poor Netiquette habits
18.        Set a good example

*Important note** - contact our sister company for very powerful solutions for IP management (IPv4 and IPv6, security, firewall and network management solutions:

www.tabularosa.net

In addition to this blog, Netiquette IQ has a website with great assets which are being added to on a regular basis. I have authored the premiere book on Netiquette, “Netiquette IQ - A Comprehensive Guide to Improve, Enhance and Add Power to Your Email". My new book, “You’re Hired! Super Charge Your Email Skills in 60 Minutes. . . And Get That Job!” will be published soon follow by a trilogy of books on Netiquette for young people. You can view my profile, reviews of the book and content excerpts at:

 www.amazon.com/author/paulbabicki

 If you would like to listen to experts in all aspects of Netiquette and communication, try my radio show on BlogtalkRadio  Additionally, I provide content for an online newsletter via paper.li. I have also established Netiquette discussion groups with Linkedin and Yahoo.  I am also a member of the International Business Etiquette and Protocol Group and Minding Manners among others. Further, I regularly consult for the Gerson Lehrman Group, a worldwide network of subject matter experts and have been a contributor to numerous blogs and publications. 

Lastly, I am the founder and president of Tabula Rosa Systems, a company that provides “best of breed” products for network, security and system management and services. Tabula Rosa has a new blog and Twitter site which offers great IT product information for virtually anyone.
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Netiquette IQ Quote Of The Day - Users And Cyber Security


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 "The user's going to pick dancing pigs over security every time." — Bruce Schneier
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**Important note** - contact our sister company for very powerful solutions for Network, security and IP management (IPv4 and IPv6)  firewall and monitoring solutions:

www.tabularosa.net

In addition to this blog, Netiquette IQ has a website with great assets which are being added to on a regular basis. I have authored the premiere book on Netiquette, “Netiquette IQ - A Comprehensive Guide to Improve, Enhance and Add Power to Your Email". My new book, “You’re Hired! Super Charge Your Email Skills in 60 Minutes. . . And Get That Job!” will be published soon follow by a trilogy of books on Netiquette for young people. You can view my profile, reviews of the book and content excerpts at:

 www.amazon.com/author/paulbabicki

 If you would like to listen to experts in all aspects of Netiquette and communication, try my radio show on BlogtalkRadio  Additionally, I provide content for an online newsletter via paper.li. I have also established Netiquette discussion groups with Linkedin and Yahoo.  I am also a member of the International Business Etiquette and Protocol Group and Minding Manners among others. Further, I regularly consult for the Gerson Lehrman Group, a worldwide network of subject matter experts and have been a contributor to numerous blogs and publications. 

Lastly, I am the founder and president of Tabula Rosa Systems, a company that provides “best of breed” products for network, security and system management and services. Tabula Rosa has a new blog and Twitter site which offers great IT product information for virtually anyone.
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Friday, April 3, 2015

Netiquette IQ Blog Of The Day - A Great Post Regarding Global Internet Freedom



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It is part of this blog's commitment to Internet freedom, access and privacy to report significant information and to make comments on the these items. Here is another example on disparity on the Internet. When you combine this number with the fact over four billion people still do not have access to the Internet, it is eye opening to say the least!
Our world still hav\s far to go to expand the real knowledge base and communication capabilities throughout the world.
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1.8 Billion Internet Users Have Little or No Right to Online Privacy: Web Index
by Cheryl Kemp on Friday, December 12 2014, 3:16 pm www.thewhir
The Web Index rankings released Thursday measure social, political and economic benefit countries around the world get from the web. Wealthy Scandinavian countries and the UK continue to dominate the index with the US coming in sixth.
Starting in 2012, the World Wide Web Foundation began to produce this index based on data to measure the web’s contribution to the world in the areas of social, political and economic progress in each country.
When web creator Sir Tim Berners-Lee and CERN didn’t patent the web it led to the possibility that it could create a worldwide level-playing field with unprecedented access to information. “Today, armed with little more than a smartphone, anyone — regardless of where they were born or how much they earn — can start a business, record a music video, crowdfund an invention, take courses with Nobel Prize-winning professors, or even launch a successful campaign for office,” the report said.
Political censorship is increasing with about 40 percent of countries blocking political or socially sensitive content, up from 32 percent last year. There is lack of net neutrality in 74 percent of countries. Net neutrality has been a particularly hot topic in the US lately with the Federal Communications Commission (FCC) basically taking matters into its own hands rather than listening to the more than a million public comments that were sent to the agency. Only one percent of the US public is opposed to net neutrality, according to the Sunlight Foundation report.
Governments have enough money to invest in the control of the web and have been affecting what people are able to post online. Due to state-sponsored censorship, at least 1.8 billion Internet users have little or no right to privacy or freedom of expression.
“Legal safeguards against government snooping on our communications were eroded or bypassed in many countries in the past year, with 84 percent of Web Index countries failing our test for basic privacy safeguards, up from 63 percent in the 2013 Index,” according to the report. For example, the UK passed emergency legislation in July to give law enforcement access to phone and internet records.
The report listed three ways in which the web has the capacity to balance inequality: access to knowledge, political participation and lowering barriers to new businesses innovation and creation.
According to webindex.org, the index measures and ranks:
·         Universal Access: This sub-Index measures whether countries have invested in affordable access to high quality internet infrastructure, as well as investing in the education and skills citizens need to use the Web well.
·         Freedom and Openness: This sub-Index assesses the extent to which citizens enjoy rights to information, opinion, expression, safety and privacy online.
·         Relevant Content: This sub-Index maps both Web use by citizens and the content available in each country, with an emphasis on the extent to which different stakeholders can access information that is relevant to them, in the language that they are most comfortable using and via platforms and channels that are widely available.
·         Empowerment: This sub-Index aims to assess the difference that the Web is making to people, and the extent to which use of the Web by stakeholders is fostering positive change in four key areas: society, economy, politics and environment.
The report also notes that “one in five female Internet users live in countries where harassment and abuse of women online is extremely unlikely to be punished.”
With access to the internet still unavailable to about 4.4 billion people, it’s not surprising that the countries with the highest Web Index correlate with higher per capita income. That’s why it’s important to support programs such as Project Loon, SpaceX and Internet.org which all seek to use creative technologies such as satellite, balloons and drones to cover the world with Internet access. Cost of basic Internet in the poorest countries is ten times the cost of that in richer countries with use that is ten times lower.
“This sets a very clear challenge for the international community. People living in poverty must be able to use the web to improve their lives and their communities every bit as much as affluent groups. The steep slope on the graph needs to be flattened out, making the Web truly ‘for everyone’,” said the report. “Unless and until that happens, the web can’t become an effective weapon to fight poverty and inequality globally. Indeed, it may even contribute to worsening inequality.”
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In addition to this blog, I have authored the premiere book on Netiquette, "Netiquette IQ - A Comprehensive Guide to Improve, Enhance and Add Power to Your Email". You can view my profile, reviews of the book and content excerpts at:
 www.amazon.com/author/paulbabicki
 If you would like to listen to experts in all aspects of Netiquette and communication, try my radio show on BlogtalkRadio  and an online newsletter via paper.li.I have established Netiquette discussion groups with Linkedin and  Yahoo I am also a member of the International Business Etiquette and Protocol Group and Minding Manners among others. I regularly consult for the Gerson Lehrman Group, a worldwide network of subject matter experts and I have been contributing to the blogs Everything Email and emailmonday . My work has appeared in numerous publications and I have presented to groups such as The Breakfast Club of NJ Rider University and  PSG of Mercer County New Jersey.

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Netiquette IQ Technical Term Of The Day - DaaS - Do you know What It Means?


 
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Directory-as-a-ServiceTM — or DaaS — is the modern adaptation of traditional Microsoft Active Directory (AD) and Lightweight Directory Access Protocol (LDAP), optimized to be used across any device, on any operating system, with any IT or Web-based application, and in the cloud.
DaaS lets you:
  • Securely connect employees, their devices and IT applications
  • Enjoy zero management overhead, improved security and user manageability with your directory as a SaaS-based service
  • Connect your cloud servers to your existing AD or LDAP user store
  • Extend your existing AD or LDAP directory to the cloud
  • Manage your Windows, Linux, and Mac desktops, laptops, and servers

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**Important note** - contact our sister company for very powerful solutions for IP management (IPv4 and IPv6, security, firewall and APT solutions:

www.tabularosa.net

In addition to this blog, Netiquette IQ has a website with great assets which are being added to on a regular basis. I have authored the premiere book on Netiquette, “Netiquette IQ - A Comprehensive Guide to Improve, Enhance and Add Power to Your Email". My new book, “You’re Hired! Super Charge Your Email Skills in 60 Minutes. . . And Get That Job!” will be published soon follow by a trilogy of books on Netiquette for young people. You can view my profile, reviews of the book and content excerpts at:

 www.amazon.com/author/paulbabicki

 If you would like to listen to experts in all aspects of Netiquette and communication, try my radio show on BlogtalkRadio  Additionally, I provide content for an online newsletter via paper.li. I have also established Netiquette discussion groups with Linkedin and Yahoo.  I am also a member of the International Business Etiquette and Protocol Group and Minding Manners among others. Further, I regularly consult for the Gerson Lehrman Group, a worldwide network of subject matter experts and have been a contributor to numerous blogs and publications. 

Lastly, I am the founder and president of Tabula Rosa Systems, a company that provides “best of breed” products for network, security and system management and services. Tabula Rosa has a new blog and Twitter site which offers great IT product information for virtually anyone.
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Thursday, April 2, 2015

Netiquette IQ Blog Of The Day - The Do’s and Don’ts for Sending Email at Work

 

 I have written, here in my blog and in my book (referenced below), about using personal email at work. The article below has some nice points. It should also be noted that work email is the company's property and can be inspected at will. In short there is no 4th amendment right of privacy.

It is always in your best interest not to make a habit of it!
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April 1, 2015 // 11:00 AM

The Do’s and Don’ts for Sending Email at Work
Written by Tom Burgess from hubspot.com

**Sets alarm for 6am, checks email, goes to bed**
**Wakes up to sound of alarm, turns off alarm, checks email** 

Does this routine sound familiar? I can’t be the only one that is nearly attached at the hip to my phone, checking email constantly. Email has been arguably the #1 form of communication for business since the early 2000’s. With email being a key piece in the way we communicate, there are certain “do’s” and “don’ts” we should be following while emailing at work: 

The DO's of Email at Work...
DO: Personalize

No matter whether it’s an internal email to your best friend co-worker or a message full of important information to a client, you should always get in the habit of addressing them by first name, or “Mr./Mrs. So-and-so.” A good rule of thumb, address this person as you would address them in conversation.

DO: Adapt

By this I mean know whom your email recipient is. Study past emails this person has sent, recognize their tone or writing style and adapt to that. If they are short and straight to the point, it may mean they are extremely busy, so try and be concise in your response emails.

DO: Always Check Before Clicking Send

This could be the ultimate must “do” when emailing. One of the worst feelings is clicking send and realizing you missed something, didn’t attach a document, or misspelled something (we’re all guilty of this). Rule of thumb is not to include the email address in the send line until you’ve proofed.

DO: Keep Messages Short

There’s no point in dragging an email with fluff, get straight to the point. Reading a novel of an email is not time effective for the both sender and receiver. And to that, I will keep this point short… as to prove a point!

DO: Keep Your Inbox Clean

I know you are out there, the person with triple digit (or worse) numbers of unopened emails in your inbox. When I think of a scary movie being set around a work environment, seeing hundreds of unopened emails would make me sink into the couch and cover my eyes with a blanket. Clean your inbox, break up folders for different clients, and solve any confusion you may have from seeing big numbers next to your inbox button.

DO: Check Your Email on YOUR Time
Meaning don’t get caught checking your email every few minutes. One of the biggest momentum killers is getting in the habit of checking your email frequently, pausing what you may be doing, thus making you reset your focus.

At Revenue River Marketing, we aim to check our email 3-4 times a day (unless of course it is time sensitive), which truly helps us stay engaged with content creation and client deliverables.

DO: Remember Some Things are Safer Kept Private

“Oh, you just got back from your buddies bachelor party in Las Vegas? Oh, you want to email me those pictures that should never surface more than once in your life?” Probably NOT a good idea, especially through company email.

This isn’t a new found rule either; it’s been a well-known rule for a while. Not to condone the act, but this is why we have personal emails, people.

DO: Use Skype (or Other Chat App) for the Excess Conversations

A very common instant messaging tool that every company should use in the office is Skype. Not to beat a dead horse, because I am sure most companies use some form of instant messaging for in-office conversation, but the idea of keeping your work email separate from a more laid back conversation is a game changer.

Don’t get me wrong, the reason to use an instant messaging tool is still work driven, but we are all human and sometimes that means having a non-work related conversation. This also helps cut down your inbox clutter by sending what you could say over messaging in an email…it’s a win-win scenario if you ask me. (PS – You can use emoticons in Skype and I won’t be mad! Honest!)

The DON'Ts of Email at Work...

DON’T: Abbrv8… I Mean, Abbreviate

You had to know this one was coming. Although we aren’t ranking these “do’s” and “don’ts”, this one is very near the top of the list. Remember, you are emailing in a professional setting, so terms like “thx” and “lol” or “c u @ wrk l8r” should never cross your mind when emailing at work (just typing that last one makes me cringe). Here’s a helpful resource to make sure abbreviations NEVER happen: The Slang Translator

DON’T: !!!!!!!!!

Ah yes, another one that gives me chills every time I see it… the exclamation point. Because I am a visual person, I see the overuse of exclamation points, or the dreaded “caps lock email” as yelling, as most people might. The exclamation point can give false expectation or raised hope when used in the wrong context. There is a right time for an exclamation, but before you think about holding your fingers down on the “Shift” “1” keys, think about the context in which your email may be received. 

DON’T: :) or :(
This may just be me, but does anyone else get a little cringe when you see a smiley/sad face emoticon? In a professional setting, much like abbreviating, it gives off the vibe of being too lax or laid back. Keep it professional, leave out the emoticons. 

DON’T: Send the One Word “Okay” or “Thanks” Response

Not to counter the point above, but keeping messages short is ideal, sending the dreaded, non-descriptive one word email is not so ideal. Sending content for edits or emails that require a detailed answer can’t be answered with a simple “okay”, give the sender the courtesy of the answer or closure they need, as to not drag on the email chain with answers that don’t clarify what is being asked. 

DON’T: Use the Reply All Button at Will

There comes a time in every marketer’s life, where they realize that the “reply all” button isn’t always necessary. This continues the discussion of the unnecessary email chain. If there are multiple people on an email chain, yet you need to reply to just one or two, don’t be afraid to do so…in fact, do so! 

DON’T: Email if You’re Burnt Out

It’s 11:30am, almost lunch time, you can hear your stomach yelling your name for food. Or better yet, you just surfaced from your computer screen after writing several blog posts for all of your clients; your eyes are glazed over. But you want to send a work email that requires serious thought and inquiry…STOP!

Take a deep breathe, stand up, take a lap or grab some water. There are so many instances where an important email should wait based on your patience, stress level, etc. It may sound funny, but you should know when you are sane enough to send a clear and thought out email of significance.

DON’T: Mobile Email Signatures

I’ve seen this one too many times, and I just can’t find any humor or use for the “sent from my iPhone, please excuse any typos” or “sent with my thumbs” email signature. Especially when connecting in a business setting, it gives a sense of cheapening the importance of some emails that may come through. Be consistent, set your mobile email signature to the same business signature you use when at your computer.

The Bottom Line

It’s tough to follow proper etiquette when emailing at work, I have broken a few of these rules multiple times. At the same time, there are a few of these tips that really should never show up in a professional email, no matter how laid back the company tone is.
Next time you find yourself breaking one of these rules, take a step back from the keyboard, and think, “What would Tom Burgess do?” 
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**Important note** - contact our sister company for very powerful solutions for IP management (IPv4 and IPv6, security, firewall and APT solutions:

www.tabularosa.net

In addition to this blog, Netiquette IQ has a website with great assets which are being added to on a regular basis. I have authored the premiere book on Netiquette, “Netiquette IQ - A Comprehensive Guide to Improve, Enhance and Add Power to Your Email". My new book, “You’re Hired! Super Charge Your Email Skills in 60 Minutes. . . And Get That Job!” will be published soon follow by a trilogy of books on Netiquette for young people. You can view my profile, reviews of the book and content excerpts at:

 www.amazon.com/author/paulbabicki

 If you would like to listen to experts in all aspects of Netiquette and communication, try my radio show on BlogtalkRadio  Additionally, I provide content for an online newsletter via paper.li. I have also established Netiquette discussion groups with Linkedin and Yahoo.  I am also a member of the International Business Etiquette and Protocol Group and Minding Manners among others. Further, I regularly consult for the Gerson Lehrman Group, a worldwide network of subject matter experts and have been a contributor to numerous blogs and publications. 

Lastly, I am the founder and president of Tabula Rosa Systems, a company that provides “best of breed” products for network, security and system management and services. Tabula Rosa has a new blog and Twitter site which offers great IT product information for virtually anyone.
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